Altitudo’s Experience and Solutions for the Retail and Consumer Goods Sector
When retail companies sought to renew the shopping experience for their customers, they complemented their physical store businesses with digital platforms.
At the same time, Altitudo has developed the experience and expertise necessary to provide the appropriate support in this area.
DIGITAL TRASFORMATION PER IL RETAIL & CONSUMER GOODS
Altitudo has gained significant experience in digitizing processes in the Retail and Consumer Goods sector through Microsoft Cloud for Retail, Dynamics 365, Microsoft 365, Power Platform and Azure.
Here are some of the Digital Transformation solutions:
- CRM Sales, Service, and Marketing
- Apps and Portals for interacting and communicating with retail locations and partners
- Multichannel Commerce
- Collaboration with headquarters staff and retail locations
- CRM Analytics: customer analysis and profiling
- OmniChannel Analytics: analysis to optimize conversions, performance, and design
- Optimization of logistics performance: spaces, flows, duties, pre-allocations buying
- Merchandising Planning: management of visit cycles, integration with CRM, potential analysis, pricing positioning
- Intelligent Pricing: price balancing across channels, market price simulation, exchange optimization
- Reporting and dashboarding systems
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